Política de envío

At Sweet Paws, we work hard to make sure your order arrives safely and as quickly as possible 🐾

Processing Time

Orders are usually processed within 1–3 business days after payment is confirmed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Estimated Shipping Times

Estimated delivery times may vary depending on your location:

Germany: 5–10 business days

Europe: 5–10 business days

International: 7–12 business days

Please note that shipping times may occasionally be affected by holidays, customs delays, or high demand periods.

Shipping Costs

We offer free shipping on all orders over $39,99.

Shipping costs for smaller orders are calculated at checkout.

Order Tracking

You will receive a tracking number via email once your order has been shipped.

If you have not received your tracking information within a few days, please contact us at: sweetpawssupport@gmail.com

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us and we will do our best to help resolve the issue as quickly as possible.

Incorrect Address Information

Please make sure your shipping address is correct before placing your order.

Sweet Paws is not responsible for orders shipped to incorrectly entered addresses.

Contact

If you have any questions regarding shipping, feel free to contact us anytime at: sweetpawssupport@gmail.com

Thank you for shopping with Sweet Paws 🤍