Shipping Policy
At Sweet Paws, we work hard to make sure your order arrives safely and as quickly as possible 🐾
Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Estimated Shipping Times
Estimated delivery times may vary depending on your location:
- Germany: 5–10 business days
- Europe: 5–12 business days
- International: 7–15 business days
Please note that shipping times may occasionally be affected by holidays, customs delays, or high demand periods.
Shipping Costs
We offer free shipping on all orders over $49,99.
Shipping costs for smaller orders are calculated at checkout.
Order Tracking
You will receive a tracking number via email once your order has been shipped.
If you have not received your tracking information within a few days, please contact us at: sweetpawssupport@gmail.com
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us and we will do our best to help resolve the issue as quickly as possible.
Incorrect Address Information
Please make sure your shipping address is correct before placing your order.
Sweet Paws is not responsible for orders shipped to incorrectly entered addresses.
Contact
If you have any questions regarding shipping, feel free to contact us anytime at: sweetpawssupport@gmail.com
Thank you for shopping with Sweet Paws 🤍